Shipping Policy
Privacy Policy
SHIPPING POLICY
My go-so for shipping is Canada Post/USPS. I've always had success with this method, but if you prefer something else I'm happy to discuss alternatives. There is a size limit for the the postal service, however, so larger paintings will ship via an alternate.
I am very careful when I package artwork, but I advise choosing an option which included insurance (and require it for original work valued over $100). These options also include tracking by default.
If you're within a reasonable distance, studio pickup is encouraged! I'm also happy to arrange to meet you to arrange in-person delivery.
PRIVACY POLICY
Effective Date: Dec 08, 2019
This privacy statement describes how Prometheus Art Gallery (“we”, “us”), collects and uses the Personal Information you willingly provide on her Web site. It also describes the choices available to you regarding the use of your Personal Information and how you can access and update this information. Personal Information is information about you, that is not otherwise available to the public, that you willingly provide to us, in order to use or pay for our services.
If you have questions or concerns regarding this policy, you should first contact us at getartoakville@gmail.com.
Collection and Use of Personal Information
In order to facilitate the operation of the site and manage your account, we collect Personal Information from you. For VIP (mailing list) and paying customers, this information may include, but is not limited to: your name, email address, credit card number, your zip/postal code, your address and phone number.
We use this information to:
Fulfill your order
Send you an order confirmation
Assess the needs of your business to determine suitable products
Respond to customer service requests
Send you a newsletter
Send you marketing communications
Respond to your questions and concerns
Improve our Web site and marketing efforts
Conduct research and analysis
Electronic and Web Browsing Information
As is true of most Web sites, the website host (Wix) automatically gathers information about your computer such as your IP address, browser type, browser settings, navigation through our site, referring/exit pages, and operating system. This information does not include Personal Information. We may use third party tools and analytical services to gather and analyze this information.
Choice/Opt-Out
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, or you can contact us at getartoakville@gmail.com.
Information Sharing
We will share your Personal Information with third parties only in the ways that have been described above in this privacy statement. We do not sell your Personal Information to third parties.
We may also disclose your Personal Information as required by law such as to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
To protect against fraud and misuse of our Website and Services, we actively analyze purchases, attempted purchases and use of the Website and Services to help us identify and block individuals suspected of misuse and/or fraudulent activity. We may use that information, in conjunction with law enforcement to protect our business and systems, your Personal Information, and assist those we reasonably believe may have been victimized by such fraudulent use of the Website and Services. We may share data (including, but not limited to, suspect payment information, email addresses, IP addresses, etc.) with our payment processors, and law enforcement, in an effort to reduce fraud. You consent to the provision of this information (including keyword search data) for such investigative purposes.
Links to Other Web Sites
Our Site may include links to other Web sites whose privacy practices may differ from our own. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policies of any Web site you visit.
Security
When we collect Personal Information directly from you, we follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at getartoakville@gmail.com.
In order to make a purchase from us, you must use our third party credit processing vendor to finalize and pay for your order. Its privacy statement and security practices will also apply to your personal Information. We encourage you to read that privacy statement before providing your information.
Additional Policy Information
To review, correct and update your personal information to ensure it is accurate, contact us at getartoakville@gmail.com.
Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our privacy practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information
You can contact us about this privacy policy by writing or emailing us at getartoakville@gmail.com.
SAFETY SECURITY
I’m a safety and security section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.
Your user’s security is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!